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How To Win Friends and Influence People
Overview
1
Dedication
2
Preface
3
How This Book Was Written—and Why
4
Nine Suggestions on How to Get the Most Out of This Book
5
Part One: Fundamental Techniques in Handling People
6
Chapter I - “If You Want to Gather Honey, Don’t Kick Over the Beehive”
7
Chapter II - The Big Secret of Dealing with People
8
Chapter III - “He Who Can Do This Has the Whole World with Him. He Who Cannot Walks a Lonely Way”
9
Part Two: Six Ways to Make People Like You
10
Chapter I - Do This and You’ll Be Welcome Anywhere
11
Chapter II - A Simple Way to Make a Good First Impression
12
Chapter III - If You Don’t Do This, You Are Headed for Trouble
13
Chapter IV - An Easy Way to Become a Good Conversationalist
14
Chapter V - How to Interest People
15
Chapter VI - How to Make People Like You Instantly
16
Part Three: How to Win People to Your Way of Thinking
17
Chapter I - You Can’t Win an Argument
18
Chapter II - A Sure Way of Making Enemies—and How to Avoid It
19
Chapter III - If You’re Wrong, Admit It
20
Chapter IV - A Drop of Honey
21
Chapter V - The Secret of Socrates
22
Chapter VI - The Safety Valve in Handling Complaints
23
Chapter VII - How to Get Cooperation
24
Chapter VIII - A Formula That Will Work Wonders for You
25
Chapter IX - What Everybody Wants
26
Chapter X - An Appeal That Everybody Likes
27
Chapter XI - The Movies Do It. TV Does It. Why Don’t You Do It?
28
Chapter XII - When Nothing Else Works, Try This
29
Part Four: Be a Leader: How to Change People Without Giving Offense or Arousing Resentment
30
Chapter I - If You Must Find Fault, This Is the Way to Begin
31
Chapter II - How to Criticize—and Not Be Hated for It
32
Chapter III - Talk About Your Own Mistakes First
33
Chapter IV - No One Likes to Take Orders
34
Chapter V - Let the Other Person Save Face
35
Chapter VI - How to Spur People On to Success
36
Chapter VII - Give a Dog a Good Name
37
Chapter VIII - Make the Fault Seem Easy to Correct
38
Chapter IX - Making People Glad to Do What You Want
39
About Dale Carnegie Training
40
Endnotes
41
A Shortcut to Distinction
42
Index
Part Four: Be a Leader: How to Change People Without Giving Offense or Arousing Resentment
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Part Four
Be a Leader: How to Change People Without Giving Offense or Arousing Resentment
Chapter XII - When Nothing Else Works, Try This
Chapter I - If You Must Find Fault, This Is the Way to Begin
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