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How To Win Friends and Influence People
Overview
1
Dedication
2
Preface
3
How This Book Was Written—and Why
4
Nine Suggestions on How to Get the Most Out of This Book
5
Part One: Fundamental Techniques in Handling People
6
Chapter 1: “If You Want to Gather Honey, Don’t Kick Over the Beehive”
7
Chapter 2: The Big Secret of Dealing with People
8
Chapter 3: “He Who Can Do This Has the Whole World with Him. He Who Cannot Walks a Lonely Way”
9
Part Two: Six Ways to Make People Like You
10
Chapter 1: Do This and You’ll Be Welcome Anywhere
11
Chapter 2: A Simple Way to Make a Good First Impression
12
Chapter 3: If You Don’t Do This, You Are Headed for Trouble
13
Chapter 4: An Easy Way to Become a Good Conversationalist
14
Chapter 5: How to Interest People
15
Chapter 6: How to Make People Like You Instantly
16
Part Three: How to Win People to Your Way of Thinking
17
Chapter 1: You Can’t Win an Argument
18
Chapter 2: A Sure Way of Making Enemies—and How to Avoid It
19
Chapter 3: If You’re Wrong, Admit It
20
Chapter 4: A Drop of Honey
21
Chapter 5: The Secret of Socrates
22
Chapter 6: The Safety Valve in Handling Complaints
23
Chapter 7: How to Get Cooperation
24
Chapter 8: A Formula That Will Work Wonders for You
25
Chapter 9: What Everybody Wants
26
Chapter 10: An Appeal That Everybody Likes
27
Chapter 11: The Movies Do It. TV Does It. Why Don’t You Do It?
28
Chapter 12: When Nothing Else Works, Try This
29
Part Four: Be a Leader: How to Change People Without Giving Offense or Arousing Resentment
30
Chapter 1: If You Must Find Fault, This Is the Way to Begin
31
Chapter 2: How to Criticize—and Not Be Hated for It
32
Chapter 3: Talk About Your Own Mistakes First
33
Chapter 4: No One Likes to Take Orders
34
Chapter 5: Let the Other Person Save Face
35
Chapter 6: How to Spur People On to Success
36
Chapter 7: Give a Dog a Good Name
37
Chapter 8: Make the Fault Seem Easy to Correct
38
Chapter 9: Making People Glad to Do What You Want
39
About Dale Carnegie Training
40
Endnotes
41
A Shortcut to Distinction
42
Index
Part One: Fundamental Techniques in Handling People
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Part One
Fundamental Techniques in Handling People
Nine Suggestions on How to Get the Most Out of This Book
Chapter 1: “If You Want to Gather Honey, Don’t Kick Over the Beehive”
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